FocusPlz 产品支持

如果你在使用 FocusPlz 时遇到问题，请写信到 support@luduanzx.com。来信时请尽量说明：macOS 版本、FocusPlz 版本、你做了哪一步，以及屏幕上出现了什么。截图可以遮住私人记录，首次反馈只需描述现象。

怎样开始专注或休息？

在星空界面点击「开始专注」即可开始倒计时。想休息时，先选择「短休息」或「长休息」，再点击中间的开始按钮。

换电脑前，怎么保存任务和灵感？

先保存正在输入的内容，再到设置中导出完整备份。把导出的 JSON 文件复制到新 Mac，在新 Mac 的 FocusPlz 中选择「从备份恢复」。完整备份包含已保存的任务、灵感、梦想、进展和部分设置。正在运行的倒计时和音乐文件需要另行处理。

如果新 Mac 已经有记录，请先导出一份完整备份。只想补回遗漏项目时，选择「只补回缺少的记录和任务」。备份文件可以直接读到文字，请放在自己信任的位置。

课程或合作咨询

英语课程、试听预约或其他教学相关事项，请写信到 kiki@luduanzx.com，或通过官网首页的微信号联系。

FocusPlz Support

If something goes wrong in FocusPlz, write to support@luduanzx.com. Please include your macOS version, the FocusPlz version, the step you took, and what appeared on screen. You can hide private records in screenshots. For a first report, a clear description is enough.

How do I start a focus session or a break?

On the starry home screen, choose “Start focusing” to begin the countdown. For a break, first choose a short or long break, then press the start button in the centre.

How do I keep my tasks and ideas when I change Macs?

Save anything you are still typing, then export a full backup in Settings. Copy the JSON file to the new Mac and choose “Restore from backup” in FocusPlz there. A full backup includes saved tasks, ideas, dreams, progress notes and some settings. A running timer and music files need to be handled separately.

If the new Mac already has records, export a full backup first. To fill in only what is missing, choose “Restore only missing records and tasks”. Backup files are readable as text, so keep them somewhere you trust.

Lessons and other enquiries

For English lessons, trial bookings or other teaching matters, write to kiki@luduanzx.com, or use the WeChat ID on the homepage.